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Dental practice software maker fixes bug that exposed patients’ medical records

Our take

A dental practice software maker has successfully addressed a security bug that exposed patients' medical records. While the vulnerability has been resolved, the patient who discovered the issue faced significant challenges in notifying the company about the flaw. This incident highlights the importance of responsive communication channels between software providers and users, ensuring that critical security concerns are addressed promptly. As practices increasingly rely on technology for patient management, the need for robust security measures and efficient reporting mechanisms becomes paramount in safeguarding sensitive information.
Dental practice software maker fixes bug that exposed patients’ medical records
The security bug is now fixed, but the patient who found it said it was challenging to alert the software company about the issue.

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