•1 min read•from InfoQ
Presentation: Building a Future-Proof Observability Platform to Empower Engineers
Our take
In their presentation, "Building a Future-Proof Observability Platform to Empower Engineers," Wayne Bell and Dan Gomez Blanco explore the transformative architectural and cultural shifts necessary for scaling observability at Skyscanner. They emphasize the benefits of adopting OpenTelemetry, which decouples instrumentation from vendors, enabling greater flexibility. Central to their approach is the idea of treating the observability platform as a product, prioritizing engineers as customers. This strategy not only reduces incident rates but also effectively addresses technical debt across Skyscanner's extensive network of over 800 microservices.
Wayne Bell and Dan Gomez Blanco discuss the architectural and cultural shift required to scale observability at Skyscanner. They share how moving to OpenTelemetry decoupled instrumentation from vendors, and explain why treating a platform as a product - with engineers as customers - is the key to reducing incident rates and eliminating technical debt across 800+ microservices.
By Dan Gomez Blanco, Wayne BellRead on the original site
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