•1 min read•from InfoQ
Presentation: Week-Long Outage: Lifelong Lessons
Our take
In her insightful presentation, "Week-Long Outage: Lifelong Lessons," Molly Struve recounts a harrowing six-day outage that nearly derailed her company. She delves into essential technical lessons, emphasizing the importance of Failure Mode and Effects Analysis (FMEAs), shadow traffic, and effective rollback mechanisms. More importantly, Molly highlights the significance of human factors in crisis management, advocating for early collaboration and the necessity of having a supportive leader who champions psychological safety.
Molly Struve discusses a brutal six-day outage that nearly sank a company. She explains technical lessons like the importance of FMEAs, shadow traffic, and exercising rollback mechanisms. She shares why the human elements - widening your circle early and having a VP who acts as a defender - are what truly build psychological safety.
By Molly StruveRead on the original site
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#rows.com#outage#psychological safety#FMEA#six-day outage#risk assessment#rollback mechanisms#safety culture#shadow traffic#crisis management#incident response#human elements#leadership#organizational learning#technical lessons#defender role#technical preparedness#stakeholder engagement#company resilience#preventative measures