•1 min read•from TechCrunch
Why you can never get your doctor to call you back
Our take
In an era where AI is increasingly automating tasks traditionally handled by humans, the healthcare sector faces significant challenges. "Why You Can Never Get Your Doctor to Call You Back" explores the delicate balance between augmenting healthcare workers and the potential for displacement. While Basata's founders acknowledge these concerns, they emphasize that current administrative staff are more focused on managing overwhelming workloads than on fears of obsolescence.
Like many AI companies automating work that humans currently do, Basata will eventually face a harder question about where the line is between augmenting workers and displacing them. For now, the founders say the administrative staff they work with aren't worried about that; they're more worried about drowning.
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