customer service

Transparency in AI Voice: ElevenLabs CEO on Disclosure and the Future

ElevenLabs CEO is making a straightforward call: businesses should tell you when that helpful voice on the line is an AI. It's a practical stance, grounded in the idea that disclosure matters until machine voices become the expected norm. We think that's the right instinct. Transparency isn't just ethical; it's how you build trust with people who are already navigating enough complexity. For more on how AI systems are being deployed in the real world, check out our piece on real-world computer vision.