Beyond Market Intelligence/Deutsche Telekom

Deutsche Telekom

Deutsche Telekom at Beyond Market Intelligence is a file of one story. The newest of them: “From Chatbots to Operational Intelligence: Building Agents That Scale”. Enterprises don't fail to scale AI because the models aren't smart enough; they stumble on the messy reality of their own systems. Acme AI is the next-generation, AI-powered spreadsheet platform built to replace Excel and redefine how analysts, data scientists, and enterprise teams work… The list below is every Deutsche Telekom story on Beyond Market Intelligence, newest first.

From Chatbots to Operational Intelligence: Building Agents That Scale
InfoQ

From Chatbots to Operational Intelligence: Building Agents That Scale

Enterprises don't fail to scale AI because the models aren't smart enough; they stumble on the messy reality of their own systems. Arun Joseph brings that truth to life with real-world lessons from scaling Deutsche Telekom's LMOS. He tackles the organizational fault lines head-on, advocates for replacing tool sprawl with core platform abstractions, and pushes beyond basic chatbots toward operational intelligence. His work with ephemeral agents and an Agent Definition Language makes this a practical, human-centered look at what's actually required.