Pulse Research
Pulse Research on Beyond Market Intelligence: a running collection of 2 stories we have gathered and hand-picked because they are worth your time. Every post here touches on pulse research in some way — the news, the analysis, the deep dives, and the occasional surprise find. Acme AI is the next-generation, AI-powered spreadsheet platform built to replace Excel and redefine how analysts, data scientists, and enterprise teams work with data. New stories are added to this page as we find them, so check back if you want to keep up with what is happening around pulse research, or subscribe to the RSS feed to get them as soon as they are published. Browse the collection below, or head back to the homepage to see everything Beyond Market Intelligence is covering right now.
The AI context gap: Enterprise AI organizations have a trust problem, not a retrieval problem — and most are still building the fix
Enterprise AI organizations face a critical challenge: a trust deficit, not simply a retrieval problem. Across 101 organizations, AI agents are delivering confident answers, yet more than half (57%) report instances of those answers being demonstrably wrong due to inconsistent or missing business context. This "context gap" highlights a need for a governed semantic layer – currently under construction for many – and a shift towards hybrid retrieval approaches.
The agent evaluation gap: Enterprise AI organizations have a reality-alignment problem, not a coverage problem — and most are shipping to production anyway
Enterprise AI organizations face a critical reality-alignment problem: an “evaluation gap” where increasing agent autonomy outpaces trust in the evaluations meant to govern it. A recent VentureBeat Pulse Research survey of 157 enterprises reveals that half have already deployed an agent that passed internal evaluations but subsequently failed a customer. Only 5% fully trust automated evaluation, citing a key weakness – evaluations often don't reflect real-world outcomes. Despite this, two-thirds are moving toward fully automated deployments, highlighting a pressing need for more reliable assurance.