If Excel Online loops endlessly on a simple page load, the tool has already failed the first test of usefulness. It should open. It should load data. It should get out of your way.
The user who posted this is not asking for a workaround. They are describing a fundamental breakdown: the application cannot even render its own interface. The logo flashes, the page reloads, and nothing happens. Other Office 365 apps work fine. The browser is Edge on Windows 10, Microsoft's own environment. This is not an edge case. It is a sign that the legacy architecture underpinning Excel Online is buckling under expectations it was never built to meet.
We understand the impulse to troubleshoot. Clear cache. Try a different browser. Disable extensions. But at some point, you have to ask why the burden of making a spreadsheet load should fall on the person trying to use it. The promise of cloud-based tools is that they remove friction, not that they replace one kind of frustration with another. When a page loops instead of loading, the technology has stopped serving its user. It has become the obstacle.
This is where the conversation should shift. If you are stuck in a reload cycle with Excel Online, you are not experiencing a bug. You are experiencing the limits of a product designed to mimic desktop behavior in a browser, rather than rethinking what a spreadsheet can be. The solution is not to keep refreshing. The solution is to explore a tool that treats data interaction as a native capability, not a legacy feature bolted onto a web page.
You do not need to abandon spreadsheets. You need a spreadsheet that loads when you ask it to. That is not a high bar. It is the starting line.