startup growth

Early sales aren't the key to fast startup growth, top founders say

Early sales aren't the shortcut to fast startup growth, according to top founders speaking at Disrupt this year.

3 min readTechCrunch
Early sales aren't the key to fast startup growth, top founders say

Early sales numbers are a vanity metric, not a strategy for lasting growth. That was the clear message from Lovable GTM lead Luke Arno, Polsia's Ben Broca, and Theory Ventures' Tomasz Tunguz at this year's Disrupt, and it's a point we fully endorse. The founders and investors on stage argued that chasing revenue in the first 90 days often leads startups to build bad habits, discounting heavily, selling to the wrong customers, or bending the product roadmap for a single check. This aligns with what we've heard from other experts recently, including insights on why Navigating a Series A today requires a smarter approach, not just a better pitch. In both cases, the real unlock isn't a fast win; it's laying the groundwork for repeatable, sustainable traction.

For founders reading this, the practical implication is uncomfortable but liberating: stop optimizing for the demo close. The panel suggested that the first 90 days should be about discovery, not closing. Who actually needs your product? What does a healthy customer relationship look like? Arno, Broca, and Tunguz each stressed that the founders who win are the ones who treat early conversations as research, not sales. They learn the language of their market, identify the handful of users who will advocate for them, and only then build a sales motion around that signal. This is a smarter, more human-centered approach than the old playbook of blasting cold emails and praying for a hockey-stick curve. It also connects to the tactical, stage-appropriate scaling advice you can Explore tactical insights for scaling your company at Founder Summit 2026, where the emphasis is on building repeatable processes rather than chasing flashy metrics.

We think the panel's most actionable point was about the type of customer you want in those early days. Tunguz specifically warned against the "service trap", selling to clients who need heavy customization that doesn't translate to your core product. The goal isn't any revenue; it's revenue that teaches you something. A customer who pays but requires constant hand-holding can actually slow your growth by distracting engineering and leadership from the product-market fit work that matters. This is a direct challenge to the conventional wisdom that any paid user is a good user. Founders should instead ask: Will this first cohort help us refine our AI-native spreadsheet, or just pull us into a thousand bespoke integrations? The answer determines whether you're building a scalable company or a consulting shop.

The specific consequence to watch for is how this changes fundraising conversations. If you follow this advice and your first 90 days show low revenue but high customer satisfaction and clear product feedback, can you defend that to a skeptical investor? The panel's answer was a confident yes, as long as you frame the narrative. Metrics like net promoter score, time-to-value, and repeat purchase intent become your ammunition. The open question for our readers is whether you have the discipline to ignore the pressure of a zero in the revenue column long enough to build the foundation that will fill it later.

From TechCrunch

At this year’s Disrupt, Lovable GTM lead Luke Arno, Polsia's Ben Broca, and Theory Ventures’ Tomasz Tunguz gave founders some tips on how to achieve true sales success in the first 90 days.

Read the original at TechCrunch